Integrating User-Perceived Quality into Web Server Design
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Integrating User-Perceived Quality into Web Server Design
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| Id. |
41843647 |
| Idioma |
inglés
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| Titulo |
Integrating User-Perceived Quality into Web Server Design |
| Autor(es) |
Nina Bhatti,Anna Bouch,Allan Kuchinsky
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| Localización |
http://citeseer.ist.psu.edu/408251.html
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| Versión |
1.0 |
| Estado |
Final
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| Descripción |
As the number of Web users and the diversity of Web applications continues to explode,
Web Quality of Service (QoS) is an increasingly critical issue in the domain of e-Commerce.
This paper presents experiments designed to estimate users' tolerance of QoS in the context
of e-commerce. In addition to objective measures, we discuss contextual factors that influence
these thresholds and show how users' conceptual models of Web tasks affect their
expectations. We then show how user thresholds of tolerance can be taken into account when
designing Web servers. This integration of user requirements for QoS into systems design is
ultimately of benefit to all stakeholders in the design of Internet services.
Keywords: Quality of Service, User perception, E-Commerce, Server design
1. Introduction
The success of any scheme that attempts to deliver desirable levels of Quality of Server
(QoS) for the future Internet must be based, not only on technology improvements, but on users'
requirements [15...
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| Tipo |
ps
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| Palabras clave |
Nina Bhatti,Anna Bouch,Allan Kuchinsky Integrating User-Perceived Quality into Web Server Design
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| Tipo de Interactividad |
Expositivo
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| Nivel de Interactividad |
muy bajo
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| Audiencia |
Estudiante
Profesor
Autor
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| Estructura |
Atomic |
| Coste |
no
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| Copyright |
sí
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unrestricted |
| Formatos |
ps
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| Requerimientos técnicos |
Browser: Any
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| Relación |
[IsBasedOn] http://www-dbs.cs.uni-sb.de/~weikum/qos-seminar-ws00/bhatti-www2000.ps
[References] oai:CiteSeerPSU:419769
[References] oai:CiteSeerPSU:364039
[References] oai:CiteSeerPSU:240907
[References] oai:CiteSeerPSU:357437
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| Fecha de contribución |
31-mar-2009 |
| Contacto |
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