HKUST Institutional Repository
(6.432 recursos)
Repository of Hong Kong University of Science and Technology. Managed by the HKUST Library.
LIB Preprints
Mostrando recursos 1 - 2 de 2
1.
Information commons help desk transactions study - Wong, Gabrielle K. W.
With the purpose of designing a training program for a new team serving at a technology service point, the author analyzed the transactions log using a new, multi-faceted, taxonomy. The resulting list of competencies and the methodology would be useful for managers of information or learning commons.
(501997 bytes; application/pdf) - 28-oct-2010
2.
Assessment at the HKUST Information Commons - Wong, Gabrielle K. W.
Paper submitted to the journal 'Reference Services Review'
(706703 bytes; application/pdf) - 06-ene-2009
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