Arrow Repository
(481,460 recursos)
The ARROW Discovery Service searches simultaneously across the contents of Australian university research repositories,including theses; preprints; postprints; journal articles; book chapters; music recordings and pictures.
Mostrando recursos 181 - 200 de 483,040
181.
Knowledge Management Technology for Decision Support: an empirical examination - Meliha Handzic
This paper reports the results of an empirical examination of the effectiveness of one type of knowledge management tech-nology, namely 'contextual knowledge repository', for supporting individual decision makers in a predictive judgement task context. 31 volunteer subjects participated in the study. The results indicate that a given technology was fairly useful, but insufficient to maximally enhance individual decision making. On one hand, subjects were found to extract more knowl-edge and make significantly smaller decision errors than their notional naive counterparts. On the other hand, subjects tended to extract less knowledge and make significantly larger decision errors compared to notional optimal...
182.
Knowledge Management Audit - a methodology and case study - Thomas Lauer; Mohan Tanniru
The strategic importance of knowledge in today’s organisation has been discussed extensively and research has looked at various issues in developing knowledge management systems. Both the characterisation of knowledge and alternate models for understanding the acquisition and use of such knowledge have taken on significant prominence. This is due to the com-plexities associated with acquiring and representing knowledge, and the varied nature of its use in knowledge work. How-ever, the role of the knowledge workers and the processes that guide their knowledge work as they meet the knowledge goals of an organisation have received little attention. This paper proposes a...
183.
Exploring Knowledge Management Perceptions Among Information Systems Managers - empirical sense-making through focus group research - David Yuh Foong; Joo Eng Lee-Patridge
Despite the increasing knowledge management (KM) awareness and interest among academia and industry, a very diverse range of views and perceptions still exists. There is a need to appreciate the issues and concerns surrounding KM research and implementation among communities of researchers and practitioners. Our research aims to provide a deeper empirical insight of practitioners in terms of the general level of awareness, the state of practice, and industrial perceptions on KM is-sues in the context of a growing knowledge-based economy such as Singapore. We chose to explore this topic from an in-formation systems (IS) management perspective, by exploring the...
184.
Making the Invisible Visible: modelling social learning in a knowledge management context - Henry Linger; Leoni Warne
The articulation of Knowledge Management as an organisational strategy has occurred in the context of a radical shift to-wards an information based economy. The most significant aspect for organisations operating in the information economy is their ability to utilise the volumes of information that are now readily available without the constraint of media, geogra-phy or time. A critical factor for organisations is the speed at which they are able to productively process such information to enable the organisation to react rapidly to changes in their operating environments. In this context organisation needs to produce and re-produce knowledge. The shift from...
185.
Knowledge Management and Organisational Effectiveness: balancing the mild, the wild and the crazy - Greg Marsh; Martin Burke
In the Knowledge Age, effective Knowledge Management (KM) is seen as fundamental to the survival of many organisa-tions. Information Systems (IS) increasingly underpin KM in such organisations. The value of the contribution of IS to the goals of these organisations depends on balancing various conflicting requirements. For example, stable, robust and reli-able business processes are often fundamental to their efficient operation. However, less structured environments are con-ducive to the innovation and knowledge creation that are considered to be fundamental to their on-going effective operation. The paper presents a model developed to relate these conflicting requirements to organisational effectiveness and describes...
186.
From Medieval Philosophy to the Virtual Library: a descriptive framework for scientific knowledge and documentation as basis for document retrieval - Frances Morrissey
This paper examines the conceptual basis of document retrieval systems for the Virtual Library in science and technology. It does so through analysing some cognitive models for scientific knowledge, drawing on philosophy, sociology and lin-guistics. It is important to consider improvements in search/ retrieval functionalities for scientific documents because knowledge creation and transfer are integral to the functioning of scientific communities, and on a larger scale, science and technology are central to the knowledge economy. This paper proposes four new and innovative understandings. Firstly, it is proposed that formal scientific communication constitutes the documentation and dissemination of concepts, and that...
187.
An Approach to Managing Repurposing of Digitised Knowledge Assets - Diarmuid Pigott; Valerie Hobbs; John Gammack
Managing digital assets not only involves internal distribution, accessibilities and efficiencies, but also wider protections involved when derivative works or repurposings result from external distributions. The inherent polysemy of media arte-facts has consequences for the reuse of such artefacts in multimedia systems. The multiplicity of possible meanings of a single media artefact depends on context and intention: reuse of a media artefact thus almost inevitably leads to the artefact being altered to suit the new context, and potentially losing its original meaning in the process. A system of rules is required to identify the circumstances under which a media artefact...
188.
Theory and Practice: thinking styles in engineering and science - Hanspeter Schmid
This paper describes knowledge as an element of thinking styles, which are properties of thinking collectives. According to the theory outlined here, the choice of a thinking style to solve a certain problem is relative, but once the thinking has been chosen, realism prevails. This paper also describes the genesis and development of thinking styles and, with them, of facts. The theoretical concepts are illustrated with two examples of thinking styles: a description of the thinking styles of circuit theorists and circuit designers (theory vs. practice), and a comparison of the thinking styles of two closely related technical societies of...
189.
Impediments to Inter-Firm Transfer of Best Practice in an Enterprise Systems Context - Greg Timbrell; Natalie Andrews; Guy Gable
A survey of major issues with Enterprise Systems was administered within the State Government of Queensland, Australia and a subset of these issues mapped against Szulanski’s model of inter-firm best practice transfer stickiness (Szulanski, G. 1996. Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17(Special Issue), 27-43). The paper discusses impediments to knowledge transfer within this context, presents findings from the a posteriori application of Szulanski’s model to the survey responses, and suggests future research direc-tions.
190.
A Holistic Approach to Knowledge Management and Social Learning: lessons learnt from military headquarters - Leoni Warne; Irena Ali; Celina Pascoe; Katerina Agostino
This paper reports on research conducted by the Enterprise Social Learning Architecture (ESLA) team of the Defence Sci-ence and Technology Organisation. The ESLA team is investigating collaborative social learning within the Australian De-fence Organisation (ADO). Social learning is tightly coupled to knowledge management. Three studies in three different settings have been conducted to date. The studies have provided multi-layered findings about social learning, and validated the use of ethnography for this purpose. Preliminary findings are discussed in this paper in terms of identified enablers and motivators for effective social learning and knowledge management. Although the paper deals with the defence...
192.
Scalable Fault-Tolerant Location Management Scheme for Mobile IP - JinHo Ahn; Sung-Gi Min; ChongSun Hwang
As the number of mobile nodes registering with a network rapidly increases in Mobile IP, multiple mobility (home of foreign) agents can be allocated to a network in order to improve performance and availability. Previous fault tolerant schemes (denoted by PRT schemes) to mask failures of the mobility agents use passive replication techniques. However, they result in high failure-free latency during registration process if the number of mobility agents in the same network increases, and force each mobility agent to manage bindings of all the mobile nodes registering with its network. In this paper, we present a new fault-tolerant scheme...
193.
Inter- Firm Information Sharing in Enterprise Resource Planning Systems: a call for timely but limited access to customer information - Michael Busing
Current trends in Enterprise Resource Planning (ERP suggest that supply chain management and tight control over scheduling jobs within the supply chain are key tactical planning issues. Modern ERP software packages, in conjunction with the World Wide Web, allow for automated exchange of information within a company and also between two or more companies (i.e., conveyance of customer information to suppliers) of parts and components) for the purposes of effective planning and control. While ease of information exchange between a customer and supplier is increasingly critical to the success of modern-day planning and control efforts, the issue of information security...
194.
User Satisfaction and System Success: considering the development team - Julie Fisher
Two key indicators of system success are that the software performs as intended and the users are satisfied with the system. Frequently, however, the major and overwhelming focus of the development team is on building and refining the technical side of the system. The result is that many systems are delivered where the users are not satisfied. This paper explores the skills, other than technical skills, that are needed on development teams to produce systems that are successful from a user's perspective.
195.
Ontological Analysis of Integrated Process Models: testing hypotheses - Michael Rosemann
Integrated process modeling is achieving prominence in helping to document and manage business administration and IT processes in organizations. The ARIS framework is a popular example for a framework of integrated process modeling not least because it underlies the 800 or more reference models embedded in the world's most popular ERP package, SAP R/3. This paper demonstrates the usefulness of the Bunge-Wand-Weber (BWW) representation model for evaluating modeling grammars such as those constituting ARIS. It reports some initial insights gained from pilot testing Green and Rosemann's (2000) evaluative propositions. Even when considering all five views of ARIS, modelers have problems...
196.
A Technology Acceptance Model for Inter-Organisational Electronic Medical Records Systems - Jocelyn Handy; Richard Whiddett; Inga Hunter
This article reports the findings of the first stage of an ongoing, longitudinal study into the implementation of an interorganisational electronic medical records (EMR) system. The study adapted and expanded Davis' (1993) technology acceptance model (TAM) to investigate the attitudes of primary care practitioners towards a proposed system for maternity patients. All doctors and midwives holding maternity care contracts with a large urban hospital in New Zealand were sent a questionnaire soliciting their views on a planned EMR system linking the hospital and the primary care sectors. The results showed that whilst Davis' two key factors of perceived ease of...
197.
A Balanced Approach to Capturing User Requirements in Business- to- Consumer Web Information Systems - M. S. Lane; A. Koronios
The development of business-to-consumer web information systems pose special challenges in the requirements analysis phase. It is difficult to capture user requirements given that users are relatively autonomous and anonymous and there are no major incentives for users to become involved in the development of a web information system. The researchers reviewed traditional requirement elicitation techniques, marketing research techniques and web usage analysis techniques. Current practice was assessed and the findings suggest that a balanced approach to user requirements capture will result in more complete and user centred requirements. This approach should lead to more effective business-to consumer web information...
198.
Customers' Beliefs Behind Business- to- Consumer Electronic Commerce - Nena Lim
With the rising importance of electronic commerce, it is important for researchers and company executives to understand customers' beliefs behind online shopping behaviour. This proposed study extends the technology acceptance model (TAM) to test the influence of experience, self-efficacy, perceived risk, and social influence on customers' acceptance of the business-to consumer (b2c) e-commerce.
199.
The Use of Influence Diagrams in the Design of Spreadsheet Models: an experimental study - Peter O'Donnell
The spreadsheet is one of the most commonly used personal computer applications. Many studies have shown that a very high percentage of spreadsheet models contain serious errors. The use of influence diagrams, which are a visual representation of the relationships among the variables in a problem, to plan the development of a spreadsheet model may reduce the likelihood of the spreadsheet model containing an error. This paper describes an experimental study that tests whether the use of influence diagrams improves spreadsheet modelling practice. The results of the study suggests that influence diagrams do help users to better understand problems, and...
200.
Designing for Website Usability - Chris Procter; Judith Symonds
This paper explores the customer perspective of World Wide Web (WWW) site design in the light of current WWW usability research. A usability study undertaken by Spool et al. (1999) is replicated where testers search for specific information on a WWW site and answer a usability questionnaire. The search was carried out on New Zealand winery WWW sites. The results are compared to the findings of Spool in the areas of navigation, graphics and page layout. All three areas are found to be significant influences on WWW usability. Additional recommendations concerning guidelines for usability are made.
181.
