DSpace at MIT
(28,123 recursos)
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Mostrando recursos 101 - 120 de 136
101.
Channel Coordination Mechanisms for Customer Satisfaction - Chu, Wujin; Desai, Preyas S.
We consider two broad categories of incentives by which a manufacturer can motivate its retailers to provide high customer satisfaction: 1) manufacturer assistance that reduces the retailer's cost of providing customer satisfaction (CS assistance); and 2) customer satisfaction index (CSI) bonus.
102.
Changing Employment Relations and Governance in the International Auto Industry - Kochan, Thomas A; Lansbury, Russell D
In recent years, considerable debate has surrounded the issue of whether a fundamental
transformation of employment relations is underway in both the industrialised and
industrialising countries.
108.
What Does Transformation Mean to Workers? The Effects of the "New Industrial Relations" on Union Employees' Attitudes - MacDuffie, John Paul; Doucet, Lorna; Hunter, Larry W.
The Chrysler-UAW Modern Operating Agreement (MOA) is a prototype for the "new industrial relations," establishing (through collective bargaining) reduced job classifications, shopfloor work teams, a pay-for-skills compensation plan, extensive training, and decentralization of various production and quality responsibilities to teams -- all under a joint union-management governance structure.
111.
Does the Regional Myth Still Hold? An Interim Report - Nishiguchi, Toshihiro; Oue, Shingo
This paper introduces our ongoing analysis of auto component development data obtained from Nishiguchi's research sponsored by MIT's International Motor Vehicle Program (IMVP).
114.
Target Cost Management Strategy - Okano, Hiroshi
Target cost management (TCM) is an innovation of Japanese management accounting system and by common sense has been considered with great interest by practitioners.
120.
Current developments of the Brazilian automotive industry - Ferro, Jose Roberto
In the context of the stabilization and economic growth that has
followed the Real plan introduced in mid 1994, the latest effort to
curb dramatically high inflation, the Brazilian automotive industry
has continued to grow following a series of policy changes occurred
throughout the 90s.