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  1. Improving performance of supply chain processes by reducing variability

    Poiger, Martin
    Supply chain management (SCM) has become one of the most popular and fastest growing areas in management. One major issue of SCM is the proper design of supply chains to serve customers effectively (high customer service) and efficiently (at low costs). This is particularly difficult as companies nowadays face a series of challenges like shrinking product life cycles, the proliferation of product variants (mass customization), and increasing uncertainty on both the demand and the supply side. Dealing efficiently with uncertainty is one of the most crucial points in supply chain design. According to Lovejoy (1998) a company has three generic...
    (application/pdf) - 18-oct-2016

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