Roboredo, Nuno Paulo Rocha
The growth of organizational complexity degrades
business processes efficiency. Enterprise Architecture (EA) is an
instrument to manage organizational complexity, through the
improvement of organizational self-awareness. EA improves
alignment between business and IT to ensure the business value
of IT, and enables rationalization of organizational resources.
However, depending of organizational culture and
characteristics, there are several issues hindering the EA
development within an organization. Actual frameworks, like
TOGAF, require a significant number of skilled human
resources (HR), which some organizations, like public
institutions, cannot assign to EA activities. Our research goal is
to provide an EA capability to public institutions, enabling these
institutions to take advantage of EA benefits. Public institution
contexts and stakeholder concerns...